Protecting Your Customers, Empowering All: Introducing RangersAI and ScamRanger

RangersAI Team
RangersAI Team
6 min read
  •  
November 12, 2024

Addressing the Growing Global Crisis of Scams

In today’s world, scams are impacting nearly every demographic, from the tech-savvy to the careful. Financial institutions and telecommunications companies are facing the brunt of this crisis, often left to mitigate the aftermath of scams that affect customer trust, financial stability, and operational resources.

According to the latest Global State of Scams report, conducted by the Global Anti-Scam Alliance with Feedzai, scammers have exploited victims worldwide for a staggering $1.03 trillion in the last 12 months alone. The average loss per U.S. scam victim has reached $3,520. Despite increased public awareness, nearly half of global consumers encounter scams at least once a week, and only 4% of scam victims ever recover their losses. As if the financial toll weren’t enough, the emotional toll is severe, with 36% of victims experiencing significant distress.

This persistent and rising wave of scams calls for a proactive, customer-centric solution. Your customers need protection, and financial institutions and telcos are uniquely positioned to empower them to take control of their security. That’s why we’re introducing ScamRanger—our AI-powered tool designed to keep your customers safe from scams by providing real-time scam insights and recommendations before they fall prey.

Why We Founded RangersAI

RangersAI was founded with a singular mission: to protect people from scams by empowering them before they become victims. For financial institutions and telecommunications companies, this means giving you the tools to protect and empower your customers directly. With ScamRanger, your organization becomes a trusted ally in your customers’ fight against fraud.

We understand that preventing fraud is not just about detection but about equipping people with the tools they need to recognize and respond to scams independently. This isn’t just scam prevention—it’s a way to restore and strengthen the trust your customers place in your institution.

ScamRanger: Putting Scam Prevention in Your Customers’ Hands

Imagine one of your customers receives a message that appears to be urgent—a warning from the “bank” about an issue or a message from a “friend” asking for help. ScamRanger analyzes the message in seconds, alerting the customer if it’s a known scam type and guiding them through how to respond. This early warning not only helps them avoid financial loss but also builds confidence that their institution cares about their safety.

ScamRanger goes beyond simple spam filters; it uses advanced AI to offer personalized, real-time insights across various messaging platforms—SMS, email, and even social media apps. For your customers, this means access to scam protection at any moment of uncertainty. For your organization, it means fewer calls to customer support, lower operational costs from scam resolution, and an increase in customer loyalty.

Empowering Your Customers: A Core Mission

RangersAI's tools are designed to give financial institutions and telecom providers the ability to equip customers with sophisticated scam protection—fostering a sense of empowerment and security. In a landscape where 70% of scam incidents go unreported, and the emotional impact can be profound, your organization can play a transformative role.

And ScamRanger is ready to make this vision a reality. With our easy-to-deploy app, your customers gain a tool that turns their devices into a scam-resistant shield.

Meet Our Team:

Ayelet Biger-Levin, the founder and CEO of RangersAI, has over 15 years of experience helping financial institutions authenticate and protect customers. Her leadership in fraud detection and prevention at companies like IBM, RSA Security, and BioCatch has positioned her as an expert in developing solutions that blend innovation with enterprise security. Ayelet’s vision has shaped RangersAI into a solution that’s accessible, powerful, and highly adaptable for any institution committed to customer safety. She also hosts the “Scam Rangers” podcast, sharing stories from across the scam prevention industry and amplifying voices dedicated to protecting consumers from scams.

Built for Institutions, Designed to Empower

At RangersAI, our mission extends to offering trusted industry expertise. We’re proud to have the guidance of fraud prevention pioneers like Ken Palla and R&D innovator Itay Kinnrot, whose insights are driving ScamRanger’s functionality. Together, we’re committed to making ScamRanger the leading tool for customer-centered scam protection.

Early Support and Growth

We’re grateful to ICI Fund, whose early support has allowed us to pursue this vision of empowering institutions and safeguarding their customers. We’re have already launched a pilot program with a U.S.-based Credit Union, where employees are using ScamRanger to explore its potential and refine the experience for customers.

Restoring Trust in Digital Communication

Scam prevention requires more than robust detection—it calls for a shared commitment to restore trust in digital communications. RangersAI envisions a world where your customers can confidently engage online without fear of manipulation. Together with financial institutions and telcos, we can transform the way scams are managed and prevented, giving customers peace of mind in an increasingly digital world.

ScamRanger is ready to be your trusted tool for customer protection. Learn more at rangers-ai.com, or email us at info@scamranger.ai for partnership opportunities. Let’s protect and empower customers, together.

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